Work with me
Hire a Seasoned Operations and Customer Success Specialist
Being a freelance multi-disciplinary professional, I am well-versed in sales, marketing, training, and customer service. I deliver creative and engaging sales and customer support solutions for small SaaS companies, using my broad work experience to inform my consultancy.
As part of my focus on a happier, healthier me, I have chosen to freelance exclusively for small companies who can use my assistance from afar. I specialize in SaaS companies, but have also done work in other industries. I work only remotely, but am open to traveling for client meetings as needed.
My specialties include customer on-boarding process development, exceptional customer support and retention, creation of consistent brand messaging, knowledge base development, lead nurturing, campaign development, operations process improvement, training and development, and sales.
I thrive on challenges at work. Some of the fields where I have worked and been successful include:
– Internet & Online Marketing
– Customer Service
– Sales
– Instruction & Training
-Onboarding
I have a healthy hobby in photography and I love the creative outlet it gives me. I am a firm believer in balancing work and life to create the most productive me I can be. In addition to my experience and hobbies, I have a solid educational foundation and a passion for most everything I do. I am extremely enthusiastic and care about the companies I choose to work for and the teams I work with.
Wanna know more? Ask me for my references. Or check out my LinkedIn profile.